Question 1

What exactly is NobleHost AI?

Accepted Answer

NobleHost AI is your 24/7 luxury concierge that answers every call in 0.3 seconds, speaks 40+ languages perfectly, and captures the revenue you're currently losing. We're not a chatbot or call center—we're AI that performs better than your best staff member, every time.

Question 2

How is this different from other solutions?

Accepted Answer

Traditional call centers damage luxury brands. Basic chatbots frustrate guests. NobleHost AI delivers natural conversations that convert at 43%—double the industry average. Plus, we integrate with any system in 7 days.

Question 3

Who uses NobleHost AI?

Accepted Answer

200+ luxury properties across 6 industries trust us, from boutique hotels to mega-yacht charters. If you serve high-value clients and can't afford missed opportunities, you're perfect for NobleHost.

Question 4

What kind of calls can you handle?

Accepted Answer

Everything from simple inquiries to complex multi-million dollar yacht charters. Bookings, upsells, concierge requests, loyalty recognition—if your best employee can handle it, we can too. Better.

Question 5

How long does implementation really take?

Accepted Answer

7 days from contract to handling live calls. Days 1-3: We learn your business. Days 4-6: AI training and integration. Day 7: You're capturing revenue. Urgent? We can do 3-5 days.

Question 6

What do you need from us?

Accepted Answer

The same info you'd give a new star employee: services, pricing, procedures, and system access. We handle all the technical complexity.

Question 7

Will this work with our ancient system?

Accepted Answer

98% success rate, including 20+ year old systems. We integrate like a skilled employee, not a typical API. Opera, Amadeus, Sabre—we speak them all.

Question 8

Can our staff still answer calls?

Accepted Answer

Absolutely! Set custom routing rules. VIPs to the GM, complaints to managers—you're in control. Your team handles high-touch moments while AI handles everything else.

Question 9

What's the ROI timeline?

Accepted Answer

Most properties are ROI positive within 2-6 weeks. Hotels typically see returns in 2-3 weeks, yacht charters often in the first week. We guarantee results with our 90-day money-back promise.

Question 10

Do you require contracts?

Accepted Answer

Flexible terms available. We work with your preferred contract structure. Setup fees are transparent and clearly outlined.

Question 11

How do you calculate our specific ROI?

Accepted Answer

Simple math: Your average transaction value × missed call % × monthly volume = current loss. We typically recover 80% of that. Use our ROI calculator for your exact numbers.

Question 12

Is there a trial period?

Accepted Answer

We provide comprehensive demos and pilot programs to ensure you're confident in the investment before full implementation.

Question 13

How reliable is the system?

Accepted Answer

99.9% uptime guaranteed. Redundant systems, automatic failover, and 24/7 monitoring. More reliable than human staff who get sick or quit.

Question 14

Is our data secure?

Accepted Answer

Bank-level security. SOC 2 Type II, PCI DSS, GDPR compliant. Enterprise-grade infrastructure trusted by Fortune 500 companies.

Question 15

What about internet outages?

Accepted Answer

Built-in failover to cellular networks. Your phones keep working even if your internet doesn't. We've thought of everything.

Question 16

Can we track performance?

Accepted Answer

Real-time dashboards show every metric: revenue captured, conversion rates, guest satisfaction, peak times, and custom KPIs. Knowledge is power.

Question 17

Hotels: Can you handle group bookings?

Accepted Answer

Complex blocks, room allocations, special rates—handled perfectly. One hotel captured a $30,000 wedding their night auditor would have missed.

Question 18

Yachts: What about complex itineraries?

Accepted Answer

Multi-port discussions, crew preferences, provision requirements—our AI handles million-dollar charters with expertise that converts 89% of qualified leads.

Question 19

Spas: Do you understand treatment contraindications?

Accepted Answer

Medical intake questions, treatment explanations, medication interactions—all handled with precision. Plus, we capture the 40% who book after-hours.

Question 20

Restaurants: How do you reduce no-shows?

Accepted Answer

Confirmation calls, credit card securing, waitlist management. Our clients see 40% reduction in no-shows. In a 2-6% margin business, that's game-changing.

Question 21

What's the first step?

Accepted Answer

Schedule a 15-minute demo. See the AI handle your exact scenarios, get your ROI calculation, and receive a custom implementation plan. No pressure, just possibilities.

Question 22

How do we prepare our team?

Accepted Answer

We provide training videos, documentation, and live sessions. Most teams are excited—AI handles the repetitive while they focus on meaningful guest interactions.

Question 23

When can we start?

Accepted Answer

As soon as tomorrow. We have implementation slots available now. Every day you wait is revenue lost, so why wait?

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