NobleHost AI Business SMS Services

    Enterprise communication platform for luxury hospitality

    Business Overview

    NobleHost AI provides AI-powered concierge and communication services to luxury hotels, resorts, spas, and hospitality businesses. Our SMS functionality is integral to delivering timely guest communications and enhancing the luxury hospitality experience.

    SMS Use Cases

    1. Transactional Messages (up to 4 msgs per stay-day, 28/week):

    • Booking confirmations
    • Appointment reminders
    • Check-in/check-out notifications
    • Service status updates
    • Reservation modifications

    2. Customer Care (≤5 msgs/mo):

    • Concierge assistance
    • Guest support responses
    • FAQ responses
    • Emergency notifications

    3. Demo/Testing (≤30 msgs/session):

    • Product demonstration interactions
    • Test booking confirmations
    • Feature showcase messages
    • Demo scenario simulations
    • Prospective client testing

    4. Informational (2% of volume):

    • Property updates
    • Weather alerts
    • Special event notifications

    Message Examples

    Production Messages:

    "Your reservation at Grand Resort for July 25 is confirmed. Reference: #GR12345. Reply STOP to opt out."

    "Reminder: Check-in tomorrow at 3 PM. Need assistance? Reply YES."

    "Your spa appointment is in 1 hour at Serenity Spa. Reply C to cancel."

    "Reply HELP for assistance or STOP to cancel messages."

    Demo Messages:

    "DEMO: Welcome to NobleHost AI! This is a test booking confirmation. Reply STOP to end demo."

    "DEMO: Your yacht charter inquiry has been received. An agent will contact you shortly."

    "DEMO: Table for 2 confirmed at Azure Restaurant tonight 7 PM. This is a test message."

    Volume Estimates

    • Demo: up to 30 msgs/session
    • Client Success: up to 5 msgs/mo
    • Guest Concierge: up to 4 msgs per stay-day (28/week)
    • Daily: 500-2,000 messages
    • Monthly: 15,000-60,000 messages
    • Peak season increases: 2x normal volume

    Opt-In Methods

    • Verbal consent during calls
    • Web form submissions
    • Booking confirmations
    • Property kiosks
    • QR code scans
    • Demo registration forms
    • Sales demonstration requests
    • Online demo scheduling

    Compliance Commitment

    • TCPA compliant
    • CTIA guidelines followed
    • Carrier best practices implemented
    • Regular compliance audits
    • Clear opt-out in every message
    • Carriers are not liable for delayed or undelivered messages.

    Company Information

    Company: NobleHost AI

    Address: 1400 16th St. #400, Denver, CO 80202

    Phone: +1-888-970-6119

    Compliance Contact: compliance@noblehost.ai

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