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    NobleHost AI Implementation Guide

    Complete deployment roadmap for solutions architects, DevOps engineers, and customer success managers

    Enterprise Technical Documentation

    Overview and Intended Audience

    NobleHost AI is an end‑to‑end conversational platform that combines ElevenLabs voice synthesis, large‑language models, and Model Context Protocol (MCP) orchestration to deliver natural voice agents for hospitality, travel, and luxury‑service brands. This guide walks implementation teams through every phase required to deploy a production‑ready NobleHost instance from scratch.

    Solution Architecture

    The platform is composed of five logical layers:

    User Interface

    Layer 1

    Telephone carrier (SIP / PSTN), web chat widget, or mobile app SDK feeding real‑time audio.

    Edge Gateway

    Layer 2

    Twilio Voice or SignalWire handles SIP registration, number pooling, and WebRTC handshakes.

    Voice Intelligence Core

    Layer 3

    ElevenLabs TTS and automatic speech recognition (ASR) convert between audio and text while providing multi‑voice streaming support.

    Conversation Orchestrator

    Layer 4

    NobleHost's LLM router powered by OpenAI GPT‑4o or Claude 3, with MCP for tool invocation and multi‑agent hand‑offs.

    Data & Integrations

    Layer 5

    Knowledge base (RAG), PCI‑segmented payment micro‑service, CRM (HubSpot / Salesforce), PMS (Opera Cloud), and analytics warehouse (BigQuery).

    Prerequisites

    Required Before Starting

    • Organisation‑level ElevenLabs Enterprise licence with API key
    • Cloud account (AWS, GCP, or Azure) with VPC peering enabled
    • Domain name and valid TLS certificates
    • Telephony provider numbers confirmed for target markets
    • Access credentials for hotel PMS and CRM sandboxes
    • Git repository with CI/CD runner (GitHub Actions recommended)

    Environment Setup

    1

    Reserve a dedicated Kubernetes namespace

    noblehost-prod
    2

    Configure managed PostgreSQL cluster

    minimum 2 vCPU, 8 GB RAM
    3

    Deploy NGINX ingress with mutual‑TLS

    for internal gRPC traffic
    4

    Install HashiCorp Vault

    seed with API tokens (ElevenLabs, OpenAI, Twilio, PMS, CRM)
    5

    Provision Prometheus–Grafana stack

    using Helm for observability
    6

    Push baseline IaC via Terraform

    use workspaces for dev, staging, prod

    Implementation Steps

    Troubleshooting

    Symptom

    No audio returned

    Root Cause

    Ingress blocking outbound port 443

    Fix

    Update NetworkPolicy to allow egress to ElevenLabs endpoint

    Symptom

    MCP tool time‑outs

    Root Cause

    gRPC deadline exceeded due to unoptimised database join

    Fix

    Add index on booking_id, raise timeout to 4 seconds in agent prompt

    Need Implementation Support?

    Our implementation team is standing by to help with your deployment.

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